Privacy Policy
We're committed to protecting your personal data and being transparent about how we use it. Please read this policy carefully.
1. Who We Are
Energy Future Solutions is a trading name of Discount Trading Ltd ("we", "us", "our"). We provide home improvement finance solutions including boiler installations, solar panels, heat pumps, and insulation. We are the data controller for personal information collected through this website.
2. What Data We Collect
We collect information you provide directly, such name, email address, phone number, and property details when you request a quote or contact us. We may also collect basic usage data (e.g. pages visited) via cookies to improve our service.
3. How We Use Your Data
Your data is used to respond to enquiries, process finance applications, and send relevant updates about our services. We do not sell your personal data to third parties. We may share information with finance providers, approved installers, and installation partners where necessary to fulfil your request. Any approved installers we pass your data to are required to handle it in accordance with UK data protection law.
4. How Long We Keep It
We retain your data only for to provide our services and comply with legal obligations. Enquiry data is typically held for up to 2 years unless you request earlier deletion.
5. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. You may also withdraw consent or object to processing. To exercise any of these rights, please contact us using the details below.
6. Cookies
We use essential cookies to ensure the website functions correctly, and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings at any time.
7. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at info@energyfuturesolutions.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.